Terms & Conditions
Updated March 2025
Reservations can be made by telephone, on our website or email, a valid credit or debit card. is required to secure the booking.
Cancellation
If a booking is cancelled at short notice and we are unable to re-let the accommodation we reserve the right to charge our standard bed and breakfast rate for all the nights booked.
We recommend guests to consider taking out holiday insurance to avoid unnecessary expense in the event of cancellation.
Special events such as Christmas, New Year, functions, weddings and bookings for 6 days or more require a 50% deposit to secure the booking followed by full payment 30 days prior to the event.
Deposits are non-returnable, although in certain circumstances they may be carried over to a future booking.
Eating and Drinking
Please sanitise your hands before entering Brook House and please don’t enter if you have any symptoms of some new varient of the flu or feel that you may have been in recent contact with someone with something contagious and life threatening.
BOOKING A TABLE - In order to make it fair for all customers, we will be taking bookings in 2 hour time slots only for food.
If you are just coming to drink, that is greatly encouraged BUT between 6pm and 8.45pm we can get really busy with diners and tables can be in high demand. Without the busy nights we would not be open long!
We will do our best to find you somewhere to sit and drink and there is standing room and bar stools at the bar. I know that is not allowed in some places anymore but I'm old enough to remember people standing up drinking!
You can book on our website, from email: stay@brookhouseinn.co.uk or text: 07714958287 or phone 01946723288.
Overnight Stays
Time slots for breakfast, and a pre order are a great help and a carry over from covid times, makes breakfast run smoothly. Forms are available at reception.
Please put out the supplied card on your room door if you want the room serviced during your stay ( or just tell us!)
Pets
Dogs and other creatures are allowed in the bar and snug only, we reserve the right to refuse entry to dangerous animals.
Pets are not allowed into the bedrooms
Minimum Stay
Single night bookings for weekends will only be taken if the other night is already booked. 3 nights minimum over Bank Holidays
Group Booking
We have eight rooms and can sleep upto 19. We kindly request that groups dine with us in the evenings, but you are not required to book Dinner BB. Larger groups can be catered for and alternative accommodation can be recommended.
Smoking Policy
All our rooms are no smoking as are all areas in the building
Single Rooms
Brook House only has double, twin and family rooms, at busy times we only let up to 2 rooms for single occupancy